Olathe, KS HVAC & Plumbing Services

Robby my technician from LBA was cordial, methodical, proficient, and took the time to convey what he was doing. Any future service needed, I will always request Robby as the technician.

Articulate young man and skilled at his trade.

Excellent service.

Excellent service.

Patrick is someone I request to maintenance our unit because he does such a great job and clearly knows what he is doing.

Walker did a great job servicing our HVAC and explaining how to keep our system more efficient. He also helped explain solutions to a water leak issue we’ve been having in our basement. Customer service however was not as helpful with scheduling. They cancelled our appointment day of last week saying they had other emergencies come up. We rescheduled and then they tried to cancel on us again this week for the same reason which I was not happy about. It’s strange to cancel twice on a client same day and make me continue to rearrange my work schedule to be home for someone that won’t show up. Thankfully, they made it right and stuck to our appointment, however I got no warning that someone was on the way. Luckily I was home but it would have been nice to have a heads up or better communication for planning.

Excellent

Hope Problem Solved

Robby McCarrick from LBA Air Conditioning, Heating & Plumbing came for annual AC check up. He was very professional, fast, efficient. Explained all details and answered all questions.

Cameron was professional, knowledgeable, and friendly. He fixed the problem, explained what he did and like all my experiences with LBA, I am very happy!!!

By far the best technician we’ve had since the installation of our unit! Johann was polite, did not press the static pressure/supervisor come out etc etc etc and overall a great experience. We’ve had him before and had a great experience however he must be in high demand because it’s been a few years since he performed our annual tuneup. Thank you to office coordinator for calling in advance to schedule, and for your flexibility to schedule within my preferred window of availability. Big Thank You to Johann for a great service experience!

My husband and I were both in our living room with the front door open from 9:45-11 today waiting for Dree to come or call or text. Never heard from him. Then I see and e-mail asking for a review from near by. When I was reading other reviews I see Dree posted an up date from 10:36 this morning that said customer didn’t respond.

Tyler was professional and fully explained the operation of the components installed!

The technician was professional and knowledgeable about the HVAC system and its operation!

Wanted $1200 to install new sump pump but after calling around, I guess that’s the going rate. I went and purchased one myself from Home Depot for $150 and installed it in 15 minutes. Don’t really know how they can charge what they do.

Free estimate

Brady did a great job installing a Novo water softener and filtration system as warranty replacement for the original unit. His only shortcoming was in not familiarizing himself with the entire plumbing layout, he failed to notice that the valve directing water through the filtration system was turned in the opposite direction, thus forcing the water to bypass it and go directly to the tankless water heater. Fortunately, I am intimately familiar with this layout and was thus able to turn the valve in the proper direction. Brady left here thinking our water was being treated by the system because he had set it to do so (at 25 ppm hardness), but he never actually tested the water at one of the taps. After my wife Paula reported that Brady had completed the job, I tested the water at the kitchen tap and found it to be at 125 ppm (which is the same hardness as the water provided by the City of Olathe. I can confirm that after I made the valve adjustment referenced above, our tap water is consistently at 25 ppm. I can excuse Brady's small (but critically important) error due to the complexity of our water supply system, as well as the tedious history of our problems with it.

My, now prior, hvac service provider failed to contact me back and provide and estimate on when a technician could look at my furnace when it quit working on a Saturday evening. I eventually called LBA, and the on-call technician called me back and worked out a plan to come look at my furnace late that night/early Sunday morning. Patrick was very professional and did a great job of finding an issue and getting the furnace running again. Unfortunately it quit again later that morning. After contacting LBA again, Patrick reached out letting me know where I was on the list. He again was very professional and troubleshot the issue, explaining everything along the way. He didn't leave until he was certain the unit was operational enough to work until Monday so a new switch can be installed. Very impressed with the dedication and professionalism shown. Have already switched my service to LBA. Great job and thank you Patrick!

Excellent

Excellent

Good job

Efficient, fast and professional.

JJ was friendly and knowledgeable. He identified and discussed the problem we were having with our furnaces. Frequently I work with contractors, and I would put JJ at the top of the list when it comes to his level of customer service and experience. Highly recommend JJ, Nick and LBA Air Conditioning, Heating & Plumbing to take care of your needs. Five Stars!!

Called LBA with concerns about a noisy furnace. Nick & JJ came same day. Both were patient with my questions and were professional the entire visit. They explained in detail (in language I could understand) what the issue was. If you have A/C, Heating or Plumbing needs, you can trust LBA! Call them, you will not be disappointed!

Eli put the water heater in himself. No problems after kitchen faucet was found with no hot water. Eli corrected this issue before he left. Good service as usual.