Kansas City, KS HVAC & Plumbing Services

Per usual my experience was amazing. The communication was top notch. He clearly explained everything and answered all my questions.

We had had a unit installed in our home a few years back. We had another company that promised us a warranty with a unit, it never happened. Eli came in and did a wonderful job. We are happy.

Right on Time

Informative

Well done

Great service Great price

Steve does a great job !

I’ve been on the LBA family plan for two years, and i like having the “free drain unclog”, but i feel like the service windows of time have gotten wider and wider. What used to be a two hour window was now a 5 hour window, and my technician was still 45 minutes past that. Ended up just having to have my tech come when i wasn’t home, and he did a great job, but it’s really hard for those of us with jobs that i can’t leave during to just be on call waiting/giving up work during that huge block of time.

What was supposed to be a yearly maintenance agreement, Cleaning of the A/C in the summer and Furnace in the winter has been a disaster. They rescheduled 4 times for the furnace cleaning and the A/c cleaning of the outside unit didn't not get done by tech Ren Wallace,nor did she se to know anything about the concerns 8 addressed to her prior to service. I had to have another tech come out and complete the job the following day. . I have used LBA for 15yrs and they're always good knowledgeable techs . I'm not sure if it has just been bad luck or the techs they hire don't have a sense of customer service anymore? If this continues I will be moving my service to another company for my HVAC needs .

Very nice and polite

Excellent service and install

It's comforting knowing that I can count on LBA to respond and fix the cooling issues timely and correctly the first time.

Tyler was very efficient. He provided a couple of solutions and let me pick the best option. Great job, Tyler!

Walker was friendly ,professional and very helpful and informative.

They were awesome and would use them anytime I need something fixed with the furnace and ac

Excellent Service! Outrageous price!

Lindsey did her best to evaluate the static problems our system appears to have. While unable to correct the issue, she said she would contact those in the main office who might. She is smart and well spoken. I hope you appreciate what you have in her.

Donovan is an accomplished and bright service technician. He did his job well, expressing his concerns and answering my questions. He is also quite competent and personable. I wish him well.

Tyler is great. He worked persistently to correct the issues. I have a new system under warranty that didn’t work. It had been worked on several times but continued to have problems. Tyler continued to work until the system was up & running properly.

Nick was great at explaining the problems with my unit and letting me know all of my options. This helped me pick the right one for me and I'm very happy with the timeline and service. Thank you!

Patrick and Cornelius were great! They explained everything they were doing and gave me options along the way. When their repairs weren't working on my older system, they contacted their supervisor, Nick, who got here very quickly. Thank you!

Plumbing

Tj was friendly, knowledgeable, professional in the plumbing inspection.

We really appreciate the excellent customer service we received from Tj Banks as he addressed and resolved a plumbing issue we we’re having. Tj was very knowledgeable and kind.

Adrian and Sam did an amazing job with our main line clean out. They explained the process thoroughly, kept me updated throughout the process and let me watch the camera as they ran it through the line. Very professional, honest and friendly. Would def recommend this company and use them in the future!

Did a good job.